Article 1 (Purpose)

These Terms and Conditions are intended to stipulate the rights, obligations, and responsibilities of the cyber mall and users in relation to the use of Internet-related services (hereinafter referred to as “Services”) provided by the Wonderful Platform Mall (hereinafter referred to as ‘Mall’) operated by Wonderful Platform Co., Ltd. (e-commerce operator, hereinafter referred to as “Wonderful Platform”).

※ “These Terms and Conditions shall also apply to electronic commerce using PC communications, wireless communications, etc., to the extent that such application does not conflict with the nature of such commerce.”

Article 2 (Definitions)

① “Mall” refers to a virtual business space established by Wonderful Platform using computer and other information and communications equipment to enable the transaction of goods or services (hereinafter referred to as “goods, etc.”) to users, and also refers to the business operator that operates the cyber mall.

② “User” refers to members and non-members who access the ‘Mall’ and receive services provided by the “Mall” in accordance with these Terms and Conditions.

③ “Member” refers to a person who has registered as a member of the ‘Mall’ and can continuously use the services provided by the “Mall.”

④ “Non-member” refers to a person who uses the services provided by the “Mall” without registering as a member.

Article 3 (Disclosure, Explanation, and Revision of Terms and Conditions)

① The “Mall” shall disclose the contents of these Terms and Conditions, as well as its business name, representative's name, business address (including the address where consumer complaints can be handled), telephone number, fax number, email address, business registration number, telecommunications sales business registration number, and personal information protection officer, in a manner easily accessible to users on the initial service screen (main screen) of the Wonderful Platform Mall. However, the contents of the terms and conditions may be made available for users to view through a linked screen.

② The “Mall” must provide users with separate linked screens or pop-up screens to confirm their understanding of important contents such as cancellation of orders, delivery responsibility, refund conditions, and other important contents as specified in the terms and conditions.

③ The “Mall” may revise these terms and conditions within the scope that does not violate the “Act on Consumer Protection in Electronic Commerce, etc.,” the “Act on the Regulation of Terms and Conditions,” the “Electronic Documents and Electronic Transactions Basic Act,” the “Electronic Financial Transactions Act,” the “Electronic Signature Act,” the “Act on Promotion of Information and Communications Network Utilization and Information Protection,” the “Act on Visiting Sales,” the “Consumer Protection Basic Act,” and other relevant laws.

④ When the “Mall” revises the terms and conditions, it shall specify the effective date and reasons for revision and notify users by posting the current terms and conditions on the initial screen of the Mall from 7 days prior to the effective date until the day before the effective date. However, if the terms and conditions are changed in a manner that is disadvantageous to users, the Mall shall notify users at least 30 days in advance. In such cases, the Mall shall clearly compare the previous and revised terms and conditions so that users can easily understand the changes.

⑤ When the “Mall” revises the terms and conditions, the revised terms and conditions shall apply only to contracts concluded after the effective date, and the terms and conditions prior to the revision shall continue to apply to contracts concluded before the effective date. However, if a user who has already concluded a contract sends a request to the ‘Mall’ within the notice period specified in Paragraph 3 to be subject to the revised terms and conditions and obtains the “Mall's” consent, the revised terms and conditions shall apply.

⑥ Matters not specified in these terms and conditions and the interpretation of these terms and conditions shall be governed by the Act on Consumer Protection in Electronic Commerce, etc., the Act on the Regulation of Terms and Conditions, the Fair Trade Commission's Guidelines for Consumer Protection in Electronic Commerce, etc., and relevant laws and regulations or precedents.

Article 4 (Provision and Modification of Services)

① The “Mall” shall perform the following tasks.

1. Providing information on goods or services and concluding purchase contracts

2. Delivering goods or services for which purchase contracts have been concluded

3. Other tasks determined by the “Mall”

② The “Mall” may change the contents of goods or services to be provided under future contracts in cases such as stock shortages or changes in technical specifications. In such cases, the “Mall” shall immediately notify the user of the changed contents and delivery date of the goods or services at the location where the current contents of the goods or services are posted.

③ If the “Mall” changes the content of the services agreed to be provided to users due to reasons such as out-of-stock goods or changes in technical specifications, it shall immediately notify users of the reasons at an address where notification is possible.

④ In the case of the preceding paragraph, the “Mall” shall compensate users for any damages incurred as a result. However, this shall not apply if the “Mall” proves that it had no intent or negligence.

Article 5 (Suspension of Services)

① The “Mall” may temporarily suspend the provision of services in the event of maintenance, inspection, replacement, or malfunction of computer or other information and communications equipment, or interruption of communications.

② The “Mall” shall compensate users or third parties for any damages incurred as a result of the temporary suspension of services due to the reasons stated in Paragraph 1. However, this shall not apply if the Mall proves that it had no intent or negligence.

③ If the Mall is unable to provide services due to reasons such as a change in business type, abandonment of business, or merger between companies, the Mall shall notify users in accordance with the method specified in Article 8 and compensate consumers in accordance with the conditions originally presented by the Mall. However, if the “Mall” has not notified the compensation standards, etc., it shall pay users' mileage or accumulated points, etc., in kind or cash corresponding to the currency value used in the “Mall.”

Article 6 (Membership Registration)

① Users shall apply for membership by filling out the membership information in the registration form provided by the “Mall” and indicating their agreement to these Terms and Conditions.

② The “Mall” shall register as members those users who have applied for membership in accordance with Paragraph 1, provided that they do not fall under any of the following items.

1. The applicant has previously lost their membership status pursuant to Article 7(3) of these Terms and Conditions, except for those who have obtained the Mall's approval for re-registration as a member after three years have elapsed since the loss of membership status pursuant to Article 7(3).

2. The registration information contains falsehoods, omissions, or errors.

3. If the “Mall” determines that registering the applicant as a member would significantly impair its technical capabilities.

③ The membership agreement shall be deemed to have been established when the “Mall” notifies the member of its approval.

④ If there are any changes to the information registered at the time of membership registration, the member must notify the “Mall” of such changes within a reasonable period of time by modifying their member information.

Article 7 (Withdrawal from Membership and Loss of Membership)

① Members may request withdrawal from the “Mall” at any time, and the “Mall” shall immediately process the withdrawal.

② If a member falls under any of the following circumstances, the “Mall” may restrict or suspend the member's membership.

1. If the member registered false information when applying for membership.

2. If the member fails to pay the purchase price for goods purchased through the “Mall” or other debts incurred through the use of the “Mall” by the due date.

3. If the member interferes with the use of the “Mall” by others or misuses their information, thereby threatening the order of electronic commerce.

4. If the member uses the “Mall” to engage in acts prohibited by laws and regulations or this agreement, or acts contrary to public order and morals.

③ If the same act is repeated two or more times after the “Mall” has restricted or suspended the member's membership, or if the cause is not corrected within 30 days, the “Mall” may revoke the member's membership.

④ When the “Mall” revokes membership status, it shall cancel the member registration. In this case, the member shall be notified, and the member shall be given at least 30 days to explain the circumstances before the member registration is canceled.

Article 8 (Notification to Members)

① When the “Mall” notifies members, it may do so via the email address designated by the member in advance in an agreement with the “Mall.”

② In the case of notifications to an unspecified number of members, the “Mall” may post the notification on the “Mall” bulletin board for at least one week in lieu of individual notifications. However, individual notifications shall be made for matters that have a significant impact on the member's transactions.

Article 9 (Purchase Application)

① “Mall” users may apply for purchase through the following or similar methods on the “Mall,” and the “Mall” shall provide the following information in an easy-to-understand manner when users apply for purchase.

1. Search and selection of goods, etc.

2. Input of recipient's name, address, phone number, email address (or mobile phone number), etc.

3. Confirmation of the terms and conditions, services where the right of withdrawal is restricted, and costs related to shipping fees, installation fees, etc.

4. Indication of agreement to these terms and conditions and confirmation or rejection of the matters in item 3 above (e.g., mouse click)

5. Purchase application for goods, etc., and confirmation thereof or consent to the mall's confirmation

6. Selection of payment method

② If the mall needs to provide or entrust the purchaser's personal information to a third party, it must obtain the purchaser's consent at the time of the actual purchase application and may not obtain consent in advance during membership registration. In such cases, the “Mall” must clearly disclose to the purchaser the items of personal information being provided, the recipient of the information, the purpose of use of the personal information by the recipient, and the retention and use period. However, in cases where relevant laws and regulations provide otherwise, such as in cases of personal information processing entrustment pursuant to Article 25(1) of the “Act on Promotion of Information and Communications Network Utilization and Information Protection,” the provisions of such laws and regulations shall apply.

Article 10 (Establishment of Contract)

① The “mall” may refuse to accept a purchase application as described in Article 9 if any of the following applies. However, in the case of a contract with a minor, the “mall” must notify the minor or their legal representative that the contract may be canceled if the consent of the legal representative is not obtained.

1. If the application contains false information, omissions, or errors

2. When a minor purchases goods or services prohibited by the Juvenile Protection Act, such as tobacco or alcohol

3. When the Mall determines that accepting the purchase application would significantly impair its technical capabilities

② The contract is deemed to be formed at the time the Mall's acceptance reaches the user in the form of a receipt confirmation notice as specified in Article 12(1).

③ The “mall's” expression of consent shall include information such as confirmation of the user's purchase application, availability for sale, and correction or cancellation of the purchase application.

Article 11 (Payment Methods)
Payment for goods or services purchased from the “Mall” may be made using any of the following methods. However, the “Mall” may not charge any fees under any name for the payment of goods, etc.
1. Various account transfers such as phone banking, internet banking, and mail banking
2. Various card payments such as prepaid cards, debit cards, and credit cards
3. Online bank transfer
4. Payment using electronic money
5. Payment upon receipt
6. Payment using points issued by the “Mall” such as mileage
7. Payment using gift certificates contracted with or recognized by the “Mall”
8. Payment using other electronic payment methods, etc.

 

Article 11-2 (Notification of Regular Payments)

① When a user applies for regular payments, the Mall shall notify the user of the scheduled payment date, payment amount, and payment method via SMS, email, etc. registered by the member at least seven days prior to each payment date.

② After receiving advance notice of the regular payment, the member may request cancellation of the regular payment or change of payment method in accordance with the procedures established by the “Mall” prior to the scheduled payment date.

③ If a request for cancellation of the regular payment is made, the “Mall” shall suspend automatic payments from the next payment date.

④ The “Mall” shall not be liable for any damages arising from the member's failure to notify the “Mall” of changes in contact information, and the member shall be responsible for providing and maintaining accurate contact and email information.

⑤ If the member does not return the subscription product (Dasom Robot) within 7 days after canceling the regular payment, the “mall” may charge the member the difference between the consumer price of Dasom Robot (regular price ￦2,400,000) and the subscription service usage amount. In such cases, the difference may be charged through the payment method initially used by the member, and if payment is not possible, a separate invoice may be sent. If the amount charged is not paid, debt collection may be pursued, and any resulting disadvantages shall be borne by the member.

⑥ Shipping costs (round-trip shipping costs of ￦20,000) incurred due to returns for simple change of mind shall be borne by the member. However, in the case of returns due to product defects, the “Mall” shall bear the shipping costs.

⑦ If the product is found to have been opened, used, powered on, or missing parts, it shall not be considered an unopened return and shall be subject to the settlement fee specified in Paragraph 5 of this Article.

Article 12 (Receipt Confirmation Notice, Purchase Application Changes, and Cancellations)
① The “Mall” shall notify the user of the receipt of the purchase application.
② If there is a discrepancy in the expression of intent, the user who has received the receipt confirmation notice may immediately request a change or cancellation of the purchase application, and the “Mall” shall promptly process the request if it is made before shipment. However, if the payment has already been made, the provisions of Article 15 regarding withdrawal of the application shall apply.

Article 13 (Supply of Goods, etc.)
① Unless otherwise agreed with the user regarding the timing of supply of goods, etc., the “Mall” shall take necessary measures such as custom manufacturing and packaging to deliver the goods, etc. within 7 days from the date of the user's application. However, if the “Mall” has already received the full or partial payment for the goods, etc., it shall take measures within 3 business days from the date of receipt of the full or partial payment. At this time, the “Mall” shall take appropriate measures to allow the user to confirm the supply procedure and progress of the goods, etc.
② The “mall” shall specify the delivery method, the party responsible for the delivery costs for each method, and the delivery period for each method for the goods purchased by the user. If the ‘mall’ exceeds the agreed delivery period, it shall compensate the user for any damages incurred as a result. However, this shall not apply if the “mall” proves that it had no intent or negligence.

 

Article 14 (Refunds)
If the “mall” is unable to deliver or provide goods purchased by a user due to reasons such as stock shortages, it shall promptly notify the user of the reason and, if it has already received payment for the goods, shall refund the payment within three business days from the date of receipt or take the necessary measures for a refund.

Article 15 (Cancellation of Orders, etc.)
① A user who has entered into a contract with the “Mall” for the purchase of goods may withdraw the application within seven days from the date of receipt of the written contract details pursuant to Article 13, Paragraph 2 of the “Act on Consumer Protection in Electronic Commerce, etc.” (If the supply of goods is delayed beyond the date of receipt of the written contract details, the date of receipt of the goods or the date of commencement of supply of the goods shall apply.) However, if the “Consumer Protection Act in Electronic Commerce, etc.” provides otherwise regarding cancellation of an order, the provisions of that law shall apply.
② A user who has received goods may not return or exchange them in the following cases:
1. The goods have been lost or damaged due to the user's fault (however, if the packaging has been damaged to inspect the contents of the goods, the user may cancel the order).
2. The value of the goods has significantly decreased due to the user's use or partial consumption.
3. The value of the goods has significantly decreased to the extent that resale is difficult due to the passage of time.
4. If the goods can be replicated with the same performance, and the packaging of the original goods has been damaged.
③ In the cases specified in Items 2 to 4 of Paragraph 2, if the “mall” has not clearly stated in a place easily accessible to consumers that the right to cancel the order is restricted, or has not taken measures such as providing sample products, the user's right to cancel the order is not restricted.
④ Notwithstanding the provisions of Paragraphs 1 and 2, if the content of the goods differs from the displayed or advertised content or is performed differently from the contract terms, the user may cancel the order within three months from the date of receipt of the goods, or within 30 days from the date the user became aware of or could have become aware of the fact.

⑤ Due to the nature of the Dasom Robot subscription service, cancellation may be restricted or settlement fees may apply in the following cases:

1. If the product's power has been turned on or initial setup has been completed

2. If the product's seal sticker or protective film has been damaged

3. If any components (charger, manual, accessories, etc.) are missing or damaged

4. If usage history is recorded in the device's internal log

Article 16 (Effects of Cancellation)
① The “Mall” shall refund the amount paid for the goods within three business days of receiving the returned goods from the user. In such cases, if the “Mall” delays the refund of the goods, etc., to the user, it shall pay late interest calculated by multiplying the delay period by the late interest rate specified in Article 21-2 of the Enforcement Decree of the Consumer Protection Act in Electronic Commerce, etc. (deletion of the portion in parentheses).
② When refunding the aforementioned amount, if the user paid for the goods or services using a credit card or electronic currency, the “mall” shall promptly request the business operator that provided the payment method to suspend or cancel the claim for the payment of the goods or services.
③ In cases of cancellation of an order, the user shall bear the costs necessary for returning the goods received. The “Mall” shall not claim liquidated damages or compensation for damages from the user on the grounds of cancellation of an order. However, if the cancellation of an order is due to the goods being different from the contents of the display or advertisement, or being performed differently from the contract contents, the “Mall” shall bear the costs necessary for returning the goods.
④ If the user bears the shipping costs when receiving the goods, etc., the “mall” shall clearly indicate who bears the costs in the event of a cancellation of the order so that the user can easily understand.

 

Article 17 (Personal Information Protection)
① The “Mall” collects the minimum amount of personal information necessary for providing services when collecting personal information from users.
② The “Mall” does not collect information necessary for fulfilling purchase contracts in advance when users register as members. However, this does not apply in cases where it is necessary to verify the identity of the user prior to the purchase contract in order to comply with relevant laws and regulations, and only the minimum amount of specific personal information is collected.
③ The “Mall” shall notify the user of the purpose of collecting and using their personal information and obtain their consent.
④ The “Mall” may not use the collected personal information for purposes other than those specified, and if a new purpose of use arises or the information is provided to a third party, the “Mall” shall notify the user of the purpose and obtain their consent at the time of use or provision. However, this does not apply if otherwise specified by relevant laws and regulations.
⑤ When the “Mall” must obtain the user's consent in accordance with Paragraphs 2 and 3, it shall notify the user of the identity of the personal information protection officer (affiliation, name, telephone number, and other contact information), the purpose of collecting and using the information, and matters related to the provision of information to third parties (recipient, purpose of provision, and content of information to be provided), as specified in Article 22(2) of the Act on Promotion of Information and Communications Network Utilization and Information Protection, etc. Users may withdraw their consent at any time.
⑥ Users may request to view and correct their personal information held by the “mall” at any time, and the ‘mall’ is obligated to take necessary measures without delay. If a user requests correction of an error, the “mall” shall not use the personal information in question until the error is corrected.
⑦ The “Mall” shall limit the number of persons who process users' personal information to the minimum necessary for the protection of personal information, and shall be liable for any damage caused to users due to the loss, theft, leakage, unauthorized provision to third parties, or alteration of users' personal information, including credit card and bank account information.
⑧ The “Mall” or third parties that have received personal information from the “Mall” shall promptly destroy such personal information once the purpose of collection or provision has been achieved.
⑨ The “Mall” shall not preselect the consent box for the collection, use, and provision of personal information. In addition, the “Mall” shall specify the services that will be restricted if the user refuses to consent to the collection, use, and provision of personal information, and shall not restrict or refuse to provide services such as membership registration on the grounds of the user's refusal to consent to the collection, use, and provision of personal information that is not a required collection item.

Article 18 (Obligations of the “Mall”)
① The “Mall” shall not engage in any acts prohibited by laws and regulations or contrary to public order and morals, and shall endeavor to provide goods and services continuously and stably in accordance with the provisions of this Agreement.
② The “Mall” shall establish a security system to protect users' personal information (including credit information) so that users can safely use internet services.
③ If the “Mall” causes damage to users by engaging in unfair labeling or advertising acts as defined in Article 3 of the “Act on Fair Labeling and Advertising,” it shall be liable for compensation.
④ The “Mall” shall not send unsolicited commercial emails for profit.

Article 19 (Obligations Regarding Member IDs and Passwords)
① Except as provided in Article 17, members are responsible for managing their IDs and passwords.
② Members must not allow third parties to use their IDs and passwords.
③ If a member becomes aware that their ID and password have been stolen or are being used by a third party, they must immediately notify the “Mall” and follow the instructions provided by the “Mall.”

Article 20 (Obligations of Users)
Users must not engage in the following acts:
1. Registering false information during application or modification
2. Misusing others' information
3. Modifying information posted on the “Mall”
4. Sending or posting information other than that specified by the “Mall” (such as computer programs)
5. Infringing on the copyrights or other intellectual property rights of the “Mall” or other third parties
6. Damaging the reputation of the “Mall” or other third parties or interfering with their business
7. Posting or publishing obscene or violent messages, images, sounds, or other information that violates public order and morals on the “Mall”

 

Article 21 (Relationship between the linked “mall” and the unlinked “mall”)
① When a higher-level “mall” and a lower-level “mall” are linked by means such as hyperlinks (e.g., hyperlinks may include text, images, and videos), the former is referred to as the linked ‘mall’ (website), and the latter is referred to as the unlinked “mall” (website).
② If the linking “mall” explicitly states on its initial screen or in a pop-up screen at the time of linking that it does not assume any warranty liability for transactions between users and the linked ‘mall’ regarding goods provided independently by the linked “mall,” it shall not assume any warranty liability for such transactions.

Article 22 (Ownership of Copyright and Restrictions on Use)
① Copyright and other intellectual property rights in works created by the “mall” belong to the “mall.”
② Users shall not reproduce, transmit, publish, distribute, broadcast, or otherwise use for commercial purposes, or allow third parties to use, any information obtained through the use of the “mall” that is subject to intellectual property rights belonging to the ‘mall’ without the prior consent of the “mall.”
③ The “Mall” shall notify the user when using the copyright belonging to the user in accordance with the agreement.

Article 23 (Dispute Resolution)
① The “Mall” shall establish and operate a damage compensation processing system to reflect the legitimate opinions and complaints raised by users and to compensate for damages.
② The “Mall” shall prioritize the handling of complaints and opinions submitted by users. However, if prompt handling is difficult, the “Mall” shall immediately notify the user of the reasons and schedule for handling.
③ In cases where a user files a claim for compensation for damages related to an e-commerce dispute between the “Mall” and the user, the dispute may be resolved through mediation by a dispute resolution body commissioned by the Fair Trade Commission or the governor of a province or city.

Article 24 (Jurisdiction and Governing Law)
① Litigation arising from electronic commerce disputes between the “Mall” and users shall be subject to the exclusive jurisdiction of the local court with jurisdiction over the user's address at the time of filing the lawsuit. However, if the user's address or place of residence is unclear at the time of filing the lawsuit, or if the user is a foreign resident, the lawsuit shall be filed with the court with jurisdiction under the Civil Procedure Act.
② Korean law shall apply to any litigation arising from electronic commerce between the “Mall” and the user.

Article 24-2 (Completion of Subscription Contract and Product Ownership)

① If the user completes a total of 24 months of subscription contract and pays the entire subscription fee, ownership of the Dasom Robot shall be fully transferred to the user.

② In the event of early termination of the subscription contract, the user may choose one of the following options.

Product Return: If the product is returned in unused condition with all components, no additional settlement fee will be charged (provided that it meets the return conditions specified in Article 11.2, Paragraph 5).
Settlement Fee Payment: Pay the amount obtained by deducting the already paid subscription fees from the list price of the Dasom Robot (KRW 2,400,000) in a lump sum to acquire ownership of the product.

③ Product Warranty and After-Sales Service Policy

If a mechanical defect occurs in the product during the subscription period, “Mall” will provide free repair or replacement.
After the subscription contract is completed, free repair will be provided for manufacturing defects for one year from the date of delivery of the product.
Paid repair will apply in cases of malfunction or damage caused by user negligence.

Supplementary Provisions (Effective Date) This agreement shall take effect on September 1, 2021. Supplementary Provisions (Effective Date) This agreement shall take effect on September 1, 2021.